What is WhatsApp Co-existence?
WhatsApp Co-existence allows you to onboard your existing WhatsApp Business App number to the WhatsApp Business API. This simply means that you can apply for WhatsApp Business API on your existing WhatsApp Business number without deleting your current WhatsApp Business account.
This enables advanced automation and powerful business communication features without requiring a new phone number.
Benefits of WhatsApp coexistence update
Seamless Transition, Zero Disruption: Keep all your existing WhatsApp chats, contacts, groups & communities safe while still reaping the massive benefits of WhatsApp Business API.
WhatsApp Chat Sync: When you get your WhatsApp Business API using AiSensy on your WhatsApp business number, all your chats will sync and showup on both the WhatsApp Business app and AiSensy's live chat. Thus, creating a complete sync between both apps. You can respond via AiSensy as well as via your WhatsApp Business app.
Note: Upto last six months of chat history of your existing chats will sync to AiSensy Dashboard.
Access advanced features: With coexistence, you get the benefit of all advanced WhatsApp API features like unlimited broadcasting, CRM integrations, automations, WhatsApp chatbot, multi-agent live chat & much more on your existing WhatsApp business number.
Click to WhatsApp Ad leads sync: One of the major benefits of coexistence is that you can view and engage all your Click to WhatsApp ad leads in your WhatsApp Business app. With AiSensy's forever FREE plan, you can run Click to WhatsApp ads on AiSensy and get all your leads in your WhatsApp Business app without paying any subscription cost! Your WhatsApp API can stay live forever for FREE on AiSensy, no hidden costs included. You'll just need to pay for recharging Meta Ad credits in AiSensy app. That's it!
Cost-effective Upgrade: Save the extra expense of switching numbers, as you can get WhatsApp API on your existing WhatsApp Business number.
Prerequisites for WhatsApp co-existence
Before getting started, ensure you have:
An active number on the WhatsApp Business App
A Facebook Business Manager account
A pre-created project for your business
How to get started with WhatsApp co-existence?
To enable WhatsApp co-existence and seamlessly use the same number for both your WhatsApp Business App and WhatsApp Business API, reach out to our support team via email at [email protected] or through the live chat available on our app and website (tap the green button at the bottom-right corner to start chatting).