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Attributes in AiSensy

Shivam Aggarwal avatar
Written by Shivam Aggarwal
Updated over 3 weeks ago

What are User Attributes in AiSensy?

The attributes are considered as the qualifying parameters of the users based on which you can easily categorize a particular set of users.

E.g. Name, email, Tags, Country & many more.

Here's an example: Let's say you wish to send a Broadcast to new leads. While adding the leads to AiSensy, you assign a Tag named Lead to all the contacts & upload the contacts to AiSensy.

Here, the tag Lead is a defining attribute using which you can filter a set of users while Broadcasting.

These attributes can very well be collected by a WhatsApp Chatbot.

How to use Existing Attributes in AiSensy?

Besides creating Custom attributes for your business, you'll find multiple already existing attributes in AiSensy.

4 Common Attributes in AiSensy

By default, you'll have 4 attributes in your AiSensy app that will help you categorize your audience base.

Here are these attributes:

Let's see what they are & how to use these:

1. $Name

This attribute captures a user's complete name. E.g. If a user's name is Shivam Aggarwal, the attribute with fetch Shivam Aggarwal

2. $FirstName

This attribute captures a user's First Name. E.g. If a user's name is Shivam Aggarwal, the attribute will fetch Shivam.

3. $MobileNumber

This attribute captures a user's mobile number.

4. $LastName

This attribute captures a user's Last Name. E.g. If a user's name is Shivam Aggarwal, the attribute will fetch Aggarwal.

Shopify Exclusive AiSensy Attributes


1. $OrderId

This attribute captures the unique Order Id of a new order placed by the user.

2. $ZipCode

This attribute captures the Zipcode entered by the user. E.g. 110006

3. $Currency

This attribute captures the preferred currency of the user. E.g. INR

4. $LineItems

This attribute captures the list of items purchased (If multiple products are purchased) with comma separation. E.g. Soap, Bodywash, Toothpaste etc.

5. $OrderName

This attribute automatically captured the User's Order Name. E.g. #11000675

6. $CheckoutId

This attribute captures your unique Shopify Checkout Id. Based on this Id, the Abandoned Cart flow is triggered in case the user doesn't complete the purchase.

7. $InvoiceUrl

This attribute captures the unique Invoice Url whenever a product purchase is confirmed. Using the Invoice Url attribute, a person is shared a URL of their invoice details instantly when they complete a purchase.

8. $OrderNumber

This attribute captures the unique Order number whenever an order is confirmed by the user.

9. $OrderAmount

This attribute captures the amount paid by the user for an order.

10. $TrackingNumber

This attribute captures the Airway Bill (AWB) number used for live delivery tracking of a user's order.

11. $OrderStatusUrl

This attribute captures the order status, meaning whether the order is confirmed, delivered, refunded etc.

12. $OrderCreatedOn

This attribute captures the date & time the order was created by the user.

13. $PaymentGateway

This attribute captures the mode of payment of the user, meaning whether the order is COD or prepaid.

14. $ShippingAddress

This attribute captures the shipping address entered by the user.

15. $FullTrackingUrl

This attribute captures the order tracking Url using which a user can track their order delivery details.

16. $PartialInvoiceUrl

This attribute captures the unique pathway of the invoice URL. Combining this with your Shopify domain will give you the full Invoice URL. E.g. Shopify Domain + Partial Invoice URL = Complete Invoice URL

17. $PartialTrackingUrl

This attribute captures the unique pathway of the tracking URL. Combining this with your Shopify domain will give you the full tracking URL. E.g. Shopify Domain + Partial Tracking URL = Complete Tracking URL

18. $PartialOrderStatusUrl

This attribute captures the unique pathway of the Order Status URL. Combining this with your Shopify domain will give you the full Order Status URL. E.g. Shopify Domain + Partial Order Status URL = Complete Order Status URL

19. $PartialPrefilledCartUrl

This attribute captures the unique pathway of the Prefilled Cart URL. Combining this with your Shopify domain will give you the full Prefilled Cart URL. E.g. Shopify Domain + Partial prefilled Cart URL = Complete Prefilled Cart URL

20. FullAbandonedCheckoutUrl

This attribute captures the complete Abandoned Checkout URL.

21. $PartialAbandonedCheckoutUrl

This attribute captures the unique pathway of the Abandoned Checkout URL. Combining this with your Shopify domain will give you the full Abandoned Checkout URL. E.g. Shopify Domain + Partial Abandoned Checkout URL = Complete Abandoned Checkout URL

WooCommerce Exclusive AiSensy Attributes

1. $WOOCOMMERCE_Email

This attribute captures a user's Email. E.g. [email protected]

2. $WOOCOMMERCE_OrderId

This attribute captures the unique Order Id of a new order placed by the user.

3. $WOOCOMMERCE_LineItems

This attribute captures the list of items purchased (If multiple products are purchased) with comma separation. E.g. Soap, Bodywash, Toothpaste etc.

4. $WOOCOMMERCE_OrderAmount

This attribute captures the amount paid by the user for an order.

5. $WOOCOMMERCE_OrderStatus

This attribute captures the order status, meaning whether the order is confirmed, delivered, refunded etc.

6. $WOOCOMMERCE_OrderDate

This attribute captures the date & time on which the order was created by the user.

7. $WOOCOMMERCE_PaymentMethod

This attribute captures the mode of payment of the user, meaning whether the order is COD or prepaid.

8. $WOOCOMMERCE_PartialTrackingLink

This attribute captures the unique pathway of the tracking URL. Combining this with your WooCommerce domain will give you the full tracking URL. E.g. WooCommerce Domain + Partial Tracking URL = Complete Tracking URL

9. WOOCOMMERCE_CheckoutUrl

This attribute captures the complete Abandoned Checkout URL.

10. WOOCOMMERCE_OrderKey

This attribute captures the Order key which acts as a unique identifier.

11. WOOCOMMERCE_CouponCode

This attribute captures the Unique coupon code of an order.

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