How to connect Joonweb with AiSensy

With the JoonWeb x AiSensy integration, you can automatically send WhatsApp notifications to your users for key website and store events, without using any third-party tools.

This includes messages for:

New orders
Shipping updates
Abandoned carts
New user signups
And more

All messages are sent using AiSensy’s approved WhatsApp templates via API-based automation, ensuring reliable delivery and full compliance.

Benefits of JoonWeb x AiSensy Integration

Automated WhatsApp Notifications
Trigger WhatsApp messages instantly when events occur on your JoonWeb website or store.
Template-Based Messaging
Send messages using pre-approved WhatsApp templates created in AiSensy.
Event-Driven Automation
Automatically notify users for orders, signups, cart activity, and other JoonWeb events.

Requirements to connect JoonWeb with AiSensy

Before starting, make sure you have:

An active AiSensy account with a WhatsApp Business API approved
An active JoonWeb website or eCommerce store
An API key generated from your AiSensy dashboard

Once these are ready, you can proceed with the integration.

Steps to connect JoonWeb with AiSensy

Step 1: Log in to JoonWeb

Visit JoonWeb.com and log in to your account.
Select your active website or eCommerce store by clicking Manage.
From the left menu, click Manage Apps.
Search for AiSensy.

Step 2: Install the AiSensy App

Install the AiSensy App from the app list
OR
Visit: https://www.joonweb.com/apps/aisensy and install it directly.

Step 3: Generate API Key in AiSensy

Log in to your AiSensy Dashboard.
Go to Manage → API Keys.
Copy an existing API key or create a new one.

⚠️ Important: Keep this API key secure and do not share it publicly.

Step 4: Enter API Key in JoonWeb

Open the AiSensy App inside your JoonWeb dashboard.
Paste the API key you copied from AiSensy.
Save the details to complete the connection.

Your Joonweb website is now successfully connected with AiSensy.

Now, let's create a WhatsApp automation event inside Joonweb that will trigger WhatsApp messages to your customers via AiSensy.

Steps to create a WhatsApp automation event in Joonweb

Step 1: In AiSensy app, create WhatsApp Templates

Now that AiSensy is connected, let’s create a workflow that enables you to send WhatsApp messages based on certain events like order confirmation & more.

First, you need to create a pre-approved template message in AiSensy and create an API campaign.

Follow these steps below to create a template message in AiSensy and create an API campaign.

In AiSensy, navigate to the "Templates" section & create a new template message by clicking "+New"

Provide necessary details such as template name, category, and message content

For more info on how to create template messages in AiSensy, check out this template message guide

Important: Add parameters enclosed in curly braces like {{1}} which will later be used to map important user attributes like the user's name, number, email, link etc.

Make sure to add all the parameters depending on your use case.

E.g. if you are sending a purchase confirmation message, you will need to add the user's name, email etc to the message. So, add these parameters accordingly.

For more clarity on this, watch the video attached at the top.

Submit the template for approval
Once approved, the template will be available for use in campaigns

You can also read this WhatsApp template message setup guide to learn how to create template messages in AiSensy.

Step 2: Create a Campaign on the AiSensy Platform

After creating the template, it's now time to launch the API campaign that will help automate the WhatsApp message to your customers.

Go to the "Campaigns" section in AiSensy.
Click on "Launch" and select API Campaign
Under Campaign name, add the name of your Campaign which can be anything that describes your audience and goals. E.g. "JoonWeb New Order"
Select the approved template message you created earlier and make the campaign live in AiSensy.
Save and activate the campaign.
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