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How to connect Investwell with AiSensy & automate WhatsApp messages

Steps to connect your Investwell account with AiSensy to automate notifications on your WhatsApp easily.

Shivam Aggarwal avatar
Written by Shivam Aggarwal
Updated over 2 weeks ago

The Investwell x AiSensy integration allows Investwell users to send WhatsApp messages to their investors using AiSensy.

With this integration, you can:

  • Broadcast WhatsApp messages to investors directly from Investwell

  • Use Meta-approved WhatsApp templates created in AiSensy

  • Manage templates and API campaigns centrally in AiSensy

  • Trigger WhatsApp campaigns from Investwell without manual data uploads

Requirements to enable the Investwell integration

Before getting started, ensure the following:

  • A paid AiSensy account (Basic plan or above)

  • An active Investwell account

  • A WhatsApp Business API number activated on AiSensy. Here are the steps to apply for WhatsApp API

  • Access to API Key settings in your AiSensy dashboard (owner access needed)

Note: WhatsApp messages via Investwell can only be sent using templates and API campaigns created in AiSensy.

How the integration works

  1. Create WhatsApp templates in AiSensy

  2. Create API campaigns in AiSensy using those templates

  3. Connect AiSensy to Investwell using API Key

  4. Map AiSensy API campaigns with Investwell WhatsApp templates

  5. Create and broadcast WhatsApp campaigns from Investwell

You can watch the video below or read the doc to see how to connect your Investwell account with AiSensy

Step 1: Connect AiSensy with Investwell using API Key

  1. Log in to your AiSensy dashboard

  2. Go to Manage → API Key

  3. Copy your API Key

  1. Now, Log in to Investwell

  2. Navigate to Settings → Email and WhatsApp Configuration

  3. Paste the AiSensy API Key and save

Once saved, your AiSensy account is successfully connected to Investwell.

Step 2: Create WhatsApp template messages in AiSensy

All WhatsApp messages sent via Investwell use template messages created and approved in AiSensy.

To create a template:

  1. In AiSensy, go to Manage → Template Message

  2. Click + New


  3. Add the template name, category, and message content

To learn how to create template messages from scratch, refer this guide

Important guidelines:

  • You must use the same template structure and content as configured in
    Investwell → WhatsApp Campaigns → Templates

  • This helps avoid template rejection from Meta

  • For better delivery rates, it is recommended to use the Utility category

Submit the template for Meta approval

Templates are usually approved or rejected within a few seconds. However, at times, messages can take 15 minutes to 24 hours to get approved.


Step 3: Create API campaigns in AiSensy

Each WhatsApp campaign in Investwell requires a corresponding API campaign in AiSensy.

To create an API campaign in AiSensy:

  1. Go to Campaigns → + Launch → API Campaign

  2. Select the approved WhatsApp template

  3. Enter a campaign name

  4. Save the campaign

  5. Click Set Live to activate it

Note: Only API campaigns marked as Live can be used for broadcasting from Investwell.


Step 4: Map AiSensy API campaigns with Investwell templates

You must map every Investwell WhatsApp template to an AiSensy API campaign.

Steps:

  1. Go to Investwell → WhatsApp Campaigns → Templates

  2. Click Edit on the template

  3. Map the API Campaign Name exactly as created in AiSensy. Eg. Let's say your campaign name in AiSensy is "Investor 1". You need to add the same name under "API Campaign name" in Investwell.

  4. Save the configuration

Repeat this process for all templates you want to use.


Step 5: Create and broadcast WhatsApp campaigns from Investwell

Once templates and campaigns are mapped, you can start sending WhatsApp messages to your investors.

Create a campaign

  1. Go to Investwell → WhatsApp Campaigns → Campaigns

  2. Click Create Campaign

  3. Enter a campaign name

Select investors

Use filters, toggles, and checkboxes to refine and select the target investors.


Select WhatsApp template

Choose the mapped WhatsApp template for the campaign.


Broadcast the campaign

Click Proceed to broadcast the WhatsApp campaign.

That’s it. Your WhatsApp messages will be delivered via AiSensy using your approved templates.


Important notes and best practices

  • Template names and configurations must match exactly between AiSensy and Investwell

  • Ensure all API campaigns are set to Live

  • Utility templates generally have higher delivery success rates

  • Any Meta template rejection must be resolved in AiSensy before retrying


Need help?

If you face issues with templates, API campaigns, or message delivery:

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