Wish to automatically send WhatsApp messages whenever customers earn loyalty points on your Shopify store?
With the Yuko Loyalty x AiSensy integration, you can trigger real-time WhatsApp notifications to customers whenever they earn points after placing an order.
In this guide, we’ll show you how to connect Yuko Loyalty with AiSensy in just a few minutes.
What You Can Do with This Integration
Once connected, you can:
Send automatic WhatsApp loyalty point notifications
Inform customers whenever points are added to their account
Improve retention with instant engagement
Automate loyalty communication directly from Shopify
Before You Begin
Make sure you have:
An active AiSensy account
An active Yuko Loyalty & Reviews setup on Shopify
WhatsApp API connected inside AiSensy
Access to AiSensy Open Developer Hub (only project owner has access to this)
Step 1: Copy the AiSensy API Key
Login to your AiSensy Dashboard
Go to Open Developer Hub
Open the API Campaign Key tab
Copy the API token shown there
You’ll need this key while connecting AiSensy inside Yuko.
Step 2: Connect AiSensy inside Yuko
Open Shopify
Go to Yuko Loyalty & Reviews
Navigate to:
Integrations → AiSensyChoose API Key as the authentication type
Paste the API key copied from AiSensy
Click Connect Integration
Once connected, the status will change from:
Not Connected → Connected
Step 3: Create API Campaign in AiSensy Campaign
Before we create the loyalty points workflow in Yuko, it's important to make a campaign inside AiSensy.
1. Create a pre-approved template message in AiSensy
Check out this template message guide to learn how to make template messages in AiSensy.
2. Create a Campaign on the AiSensy Platform
Go to the "Campaigns" section in AiSensy.
Click on "Launch" and select API Campaign
Enter a campaign name and select the approved template.
Save and activate the campaign
You can follow the same campaign details as mentioned below if you're doing it for the first time.
Campaign Name
yuko_loyalty_point_earned
Campaign Type
API Campaign
Template Type: TEXT
Template Name
loyalty_program
Template Message
Hi {{1}}, We're pleased to inform you that {{2}} loyalty points have been successfully added to your account.This is the WhatsApp template that will be triggered whenever customers earn loyalty points.
Note: Template message shown in the image is just for reference and should not be confused with the template that will be sent to your customers for reward points earned.
Once, you have successfully configured the API campaign in AiSensy, you're ready to setup the workflow in Yuko.
Step 4: Create a Workflow in Yuko
Go to Workflows
Click Create Workflow
You’ll now see a blank workflow canvas with:
Workflow Start → Exit
Step 5: Configure the Trigger
Click the Trigger Node
Select the trigger. You can choose any trigger you want. For reference, we have taken the use case 'Earn Points'
Earn Points
(When customer earns points)
Under Re-entry Criteria, select:
Allow Re-entry
This ensures the same customer can receive WhatsApp notifications every time they earn points from future orders.
Important Note: The re-entry trigger is just for reference. You can choose and set up any other triggers as well, according to your use case.
Step 6: Add the WhatsApp Action
Now add a WhatsApp action node between the trigger and exit nodes.
Configure the node with the following details:
Field | Value |
Provider | AiSensy |
Endpoint URL | |
Campaign Name |
|
Source |
|
Template Parameter Count |
|
Step 7: Add Template Parameters
Inside the WhatsApp node, add the following parameters using Yuko shortcodes:
Parameter | Value |
Parameter 1 |
|
Parameter 2 |
|
Parameter 3 |
|
Once saved, the WhatsApp block will display:
AiSensy Connected
Step 8: Turn On the Workflow
Click Turn on Workflow
The workflow status will change from:
Draft → Live
Your automation is now active.
Test your Yuko X AiSensy Integration
Place a Test Order (Optional)
Now test the integration.
Visit your Shopify storefront
Purchase any product
Checkout using a valid WhatsApp-enabled phone number
Complete the order
Once the order is placed, Yuko will trigger the workflow automatically.
Verify Message Delivery in AiSensy
Open the campaign:
yuko_loyalty_point_earned
Go to the Sent tab
You should now see:
Customer contact
Message status
Delivery timestamp
This confirms the loyalty points event was successfully sent from Yuko to AiSensy and the WhatsApp message was delivered.
You’re All Set 🎉
Your Yuko Loyalty x AiSensy integration is now live.
Customers will automatically receive WhatsApp notifications whenever they earn loyalty points — helping you improve engagement, retention, and repeat purchases on Shopify.